The problem
What was getting in the way
- Issuing material to a work order meant walking to a terminal and keying the work order, operation, part, quantity and lot.
- Each keystroke was a chance for a wrong lot or a wrong work order, which undermines first-in, first-out and traceability.
- Transfers between locations had the same problem, and there was little record of who moved what.
- Work order travelers differ from site to site, so a one-size-fits-all screen did not work.